Effective date: 17 August 2026
1. About these terms
This website is operated for Aya Speciality Dental Clinic and also uses the name Aya Dental Studio. By using the website, you agree to these terms and the Privacy and Cookie Policies. If you do not agree, do not use the forms or interactive features.
A parent or legal guardian should use the website on behalf of a child or any person who cannot legally agree to these terms.
2. No diagnosis or emergency service
Website content is general information. It is not a diagnosis, treatment plan, prescription, clinical opinion, or substitute for an examination by a qualified dental professional. Service descriptions do not establish that a treatment is suitable for a particular person.
The website and its forms are not emergency services and are not continuously monitored. For severe pain, uncontrolled bleeding, facial swelling, breathing or swallowing difficulty, significant trauma, or another urgent condition, seek immediate professional or emergency assistance rather than waiting for a website response.
3. Services, examples, and outcomes
Services, clinicians, hours, prices, equipment, and availability may change. Treatment begins only after an appropriate consultation, assessment, informed consent, and direct confirmation by the clinic.
Photographs and before-and-after examples show individual situations. Results vary and are not promises or guarantees. Images may be cropped for layout but are not intended to misrepresent a clinical result.
4. Appointment requests
Submitting a form does not create or confirm an appointment, clinician-patient relationship, treatment obligation, price, or payment arrangement. An appointment is confirmed only when clinic staff directly agree to the date and time. Do not travel to the clinic based solely on an automated website message.
You are responsible for providing accurate contact information and for promptly telling the clinic when your availability changes. Current opening hours and urgent availability should be confirmed by phone.
5. Form use and submitted information
Public forms are limited to brief administrative communications. Do not submit detailed medical histories, diagnostic records, identification documents, payment-card data, passwords, unlawful material, or information about another person unless you are authorized to do so.
You give the clinic permission to use information you submit to respond through your selected contact method and administer the requested communication. Personal information is otherwise handled under the Privacy Policy.
6. Acceptable use
You must not:
- Attempt to bypass security, Turnstile, rate limits, or access controls.
- Introduce malware, automated spam, harmful code, or excessive traffic.
- Probe, scan, scrape, copy, or extract the website in an unlawful manner.
- Impersonate another person or submit information without authority.
- Use the website to threaten, harass, defraud, or violate another person's rights.
- Misrepresent clinic content, clinicians, services, reviews, or treatment results.
Access may be restricted when reasonably necessary to protect the clinic, users, or website.
7. Website content and media
Unless otherwise stated, the website design, wording, logos, clinic photographs, videos, graphics, and other original materials belong to Aya Speciality Dental Clinic or are used with permission. You may view and share ordinary links for personal, non-commercial purposes. Reproduction, commercial use, alteration, or publication requires prior permission unless applicable law allows it.
Patient-identifiable photographs and clinical case images must not be copied, redistributed, used for identification, or processed with facial-recognition or similar technology.
8. Third-party services and links
The website links to or embeds services operated by Cloudflare, Google, WhatsApp, Facebook, and Instagram. Those services have their own terms and privacy practices. Aya Dental Studio does not control their availability, security, content, or account requirements and is not responsible for a third party's independent conduct.
9. Website availability and accuracy
We aim to keep the website accurate and available, but it may contain errors or be interrupted for maintenance, provider outages, security events, or circumstances beyond the clinic's control. Information may be corrected or removed without notice. Contact the clinic directly before relying on time-sensitive details.
10. Responsibility and limitation of liability
Nothing in these terms excludes responsibility that cannot lawfully be excluded, including responsibility arising from professional dental care where applicable. To the fullest extent permitted by Ethiopian law, Aya Dental Studio is not responsible for indirect or consequential loss arising solely from inability to access the website, reliance on general website information instead of professional advice, unauthorized use, or independent third-party services.
11. Governing law and disputes
These website terms are governed by the laws of the Federal Democratic Republic of Ethiopia. Concerns should first be raised with the clinic so they can be addressed promptly. Nothing in these terms limits a right to complain to a regulator or use a remedy available under applicable law.
12. Changes and contact
We may update these terms to reflect legal, clinical, or website changes. The effective date identifies the current version. Questions may be directed to the clinic at +251 985 200 000 or at Bole Atlas Traffic Light, Landmark Plaza, 2nd Floor, Addis Ababa.
